On Firmer Ground

By Connie Crosby, Principal, Crosby Group Consulting, Toronto, Canada http://crosbygroup.cahttp://conniecrosby.blogspot.com

On my mind lately has been how the role of librarians, library technicians and other library staff is so intrinsically connected to a place (the physical library). As we lose space in our libraries, I wonder if this creates more of a challenge for our clients to understand our roles. It’s almost as if this change is both symbolic and real.

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