Content used to be a lot simpler. It consisted of documents and data. Together, those two categories encompassed most of the digital information used in organizations. Now, not only the volume but also the variety of data has increased to include videos, digital audio, wikis, blogs and little snippets of microblogging content. The information is also beaing accessed for a much wider variety of purposes, including compliance and e-discovery, sentiment analysis and customer relationship management.
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