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How does an organization migrate from a legacy, monolithic core system to a componentized architecture integrated via SOA? How do they accomplish such a task while also engaging business SMEs in the ownership of the new data definitions within the latest system, which also includes the adoption of an Enterprise Data Warehouse? That was the imperative given to John O. Biderman (an Information Architect at Harvard Pilgrim Health Care) and Cameron McLean (CEO of World Class Objects) and their team members as the adoption of the new system at Harvard Pilgrim (HPHC) began to move forward. HPHC is a not-for-profit health plan serving approximately one million members in Massachusetts, New Hampshire and Maine. They’ve been ranked the #1 commercial Health Plan in America now for eight consecutive years by U.S. News & World Report and the National Committee for Quality Assurance (NCQA), ranked #1 in Member Satisfaction in the Northeast region by J.D. Power and Associates and rated in top 10 places to work in both the Boston Business Journal and The Boston Globe. Yet, even with such a positive business resume, the problem of changing the entire data environment within the organization, that included building a more friendly and collaborative front end for their metadata, presented issues none of them had been faced with before. All graphical representations are taken from their PowerPoint presentation.

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