See on Scoop.it – The Information Specialist’s Scoop
my team is responsible for listening, responding and tracking key conversations. We need a better method than spreadsheets, emails, and standalone listening services that charged by the keyword. We need to bridge the conversations happening inside and outside the firewall.Utilizing a combination of Jive tools and Spredfast, I developed 6 Steps to Social Media Monitoring.
See on socialmediatoday.com







